Managing Interpersonal Conflict (APEO-CPD3)

Provider: APeducation Online
£36.00 (no VAT on this item)

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Description In this course we will be looking at interpersonal conflict and the contributions that you as a manager will need to make to dealing with conflict. Conflict is inevitable. The best run people-focussed organisations experience conflict. Interpersonal conflict occurs between people when attitudes, values, expectations, motives or activities are perceived as being incompatible. In this course you will be looking at interpersonal conflict and the contributions that you as a manager will need to make to dealing with conflict.
Duration 4 Hours
Website

APeducation Online's website

http://www.apeducationonline.co.uk/online-cpd-courses/team-management/
Categories Higher, Leadership and Management, Further education, Business / Economics, Management, Support Staff, Assistant Headteacher, CPD Leader, Deputy Headteacher, Headteacher, Head of year / Pastoral leader, Business Manager, Special Educational Needs Coordinator, Administration Staff, Learning Support, Site staff, Technicians, Other support staff, Head of Department / Faculty, Personal Development, Work-life Balance, Change Management, Coaching and Mentoring, CPD Leadership, Performance Management, Business Management, Organisational Improvement, Online, e-Book, Governor, Gifted and Talented Coordinator
Learning outcomes for participants/users and, where relevant, pupils or students

TOPICS COVERED

  • Identify the sources of conflict
  • Identify the focus of the conflict
  • Recognise different responses to conflict
  • Identify the appropriateness of third party intervention 
Evidence underpinning this approach

At the end of every course, delegates will get a certificate of completion from APeducation Online, with details of the course title and hours undertaken to complete the course.

Along with the certificate they will also get a letter which states the knowledge/skills they have developed, the course summary objectives achieved, the details of the assessment undertaken and the number of hours

How users/participants can evaluate success

At the end of every course delegates will also complete a small assessment in the form of a case-study, quiz or a scenario.

Follow-up activities and support The provider has not supplied this information
Details

This course does not have any pre-booked dates available. Please contact the provider directly to arrange this training.